Home-based travel agents are the key behind connecting travelers with the best travel experience possible. Online travel sites present themselves as the easiest option for booking a vacation however without personal customer service, many OTA site customers often end up dissatisfied and frustrated.
Here's why Anne Lisle of Castaway Travel of the Carolinas can make a difference in your vacation:
Expert Guidance
Anne has firsthand experience and knowledge to help clients (the castaways) decide which cruise line, destination or resort is best for them. One of the biggest advantages to her clients is the often overlooked knowledge of which ones are NOT right for her clients. Some of the deals being advertised on group discount sites are for inferior resorts, luck-of-the-draw room categories or include blackout dates. Anne knows what to look for to prevent her clients from booking an unusable travel experience. She also knows the best attractions to see, the most reputable tour operators to use and the most affordable way to get there.
Value
Anne has explored the value of using one supplier over another and knows where to get her clients the best value for their vacation budget. She works with a client's budget and offers the best solution - sometimes even advising clients to hold off and build the budget if she recognizes that the client budget and dreams don't work together. Best of all, Anne works with her clients and offers her services at no extra cost. That means you get the research, advise and expertise for the same cost as booking directly with many of the travel partners.
Personalized Service
Anne spends great time to make sure her clients are happy with their travel options and never forces a client into a resort or cruise line to meet quotas. Because she works from home on her own, she does not have pressure to sell a particular brand or meet certain sales requirements. Anne's focus is solely on the client and offering them the getaway they are dreaming of. While castaways are traveling, Anne is available around the clock to make sure that any problems or concerns are immediately addressed.
Customer Advocate
In the event that something doesn't go as planned on a client trip, Anne is there to assist the client in resolving the issue. This frees up the client so that they can enjoy the remainder of their vacation rather than spend time looking for a manager, sitting on a call to the airlines or whatever else can disrupt vacation relaxation.
Time Savings
Because Anne works with the industry day-in and day-out, she knows where to go to find the information that can take others hours to weed out. Try Googling "Caribbean honeymoon" or "family cruises from Miami" and see how many results come up. Additionally, Anne has built relationships with many travel suppliers who feed her the best deals weekly and some even daily. When a client chooses to work with Anne, they walk away from their computer to handle other responsibilities knowing that she will handle everything.
Extra VIP Treatment
Many of Anne's clients receive special treatment because the travel suppliers respect and value the relationship they have built with Castaway Travel of the Carolinas. Some of them have received complimentary room upgrades, fruit or flower arrangements in their room or even complimentary spa treatments. Every resort manager is contacted personally by Anne before a client arrival to ensure that her castaways are warmly welcomed and offered every possible amenity.
Here's why Anne Lisle of Castaway Travel of the Carolinas can make a difference in your vacation:
Expert Guidance
Anne has firsthand experience and knowledge to help clients (the castaways) decide which cruise line, destination or resort is best for them. One of the biggest advantages to her clients is the often overlooked knowledge of which ones are NOT right for her clients. Some of the deals being advertised on group discount sites are for inferior resorts, luck-of-the-draw room categories or include blackout dates. Anne knows what to look for to prevent her clients from booking an unusable travel experience. She also knows the best attractions to see, the most reputable tour operators to use and the most affordable way to get there.
Value
Anne has explored the value of using one supplier over another and knows where to get her clients the best value for their vacation budget. She works with a client's budget and offers the best solution - sometimes even advising clients to hold off and build the budget if she recognizes that the client budget and dreams don't work together. Best of all, Anne works with her clients and offers her services at no extra cost. That means you get the research, advise and expertise for the same cost as booking directly with many of the travel partners.
Personalized Service
Anne spends great time to make sure her clients are happy with their travel options and never forces a client into a resort or cruise line to meet quotas. Because she works from home on her own, she does not have pressure to sell a particular brand or meet certain sales requirements. Anne's focus is solely on the client and offering them the getaway they are dreaming of. While castaways are traveling, Anne is available around the clock to make sure that any problems or concerns are immediately addressed.
Customer Advocate
In the event that something doesn't go as planned on a client trip, Anne is there to assist the client in resolving the issue. This frees up the client so that they can enjoy the remainder of their vacation rather than spend time looking for a manager, sitting on a call to the airlines or whatever else can disrupt vacation relaxation.
Time Savings
Because Anne works with the industry day-in and day-out, she knows where to go to find the information that can take others hours to weed out. Try Googling "Caribbean honeymoon" or "family cruises from Miami" and see how many results come up. Additionally, Anne has built relationships with many travel suppliers who feed her the best deals weekly and some even daily. When a client chooses to work with Anne, they walk away from their computer to handle other responsibilities knowing that she will handle everything.
Extra VIP Treatment
Many of Anne's clients receive special treatment because the travel suppliers respect and value the relationship they have built with Castaway Travel of the Carolinas. Some of them have received complimentary room upgrades, fruit or flower arrangements in their room or even complimentary spa treatments. Every resort manager is contacted personally by Anne before a client arrival to ensure that her castaways are warmly welcomed and offered every possible amenity.
